Shipping Policy
We're delighted to offer premium shipping services to customers in the US and Canada. We also ship to Indian and European customers. Please review our shipping policy details below:
Free Shipping:
- Enjoy complimentary standard shipping on US orders totaling US$90 or more.
Order Processing:
- Upon placing your order, you can expect to receive your personalized design via email within 1-2 business days. Your feedback and approval are essential to us, so please take the time to review and approve the design promptly.
- Once your design is approved, we'll begin production, which typically takes 1-3 business days.
Shipping Options and Costs:
USA and Canada:
- Standard Shipping: Starts at US$4.99
- Estimated delivery: 4-9 business days
India:
- Standard Shipping: Starts at EUR19.99
- Estimated delivery: 10-14 business days
Europe:
- Standard Shipping: Starts at EUR13.99
- Estimated delivery: 4-10 business days
Additional Information:
- For other International packages, please allow approximately 12 to 21 business days for delivery.
- While we strive to meet estimated delivery dates, we cannot guarantee specific delivery dates. However, we'll notify you of any known delays.
- Please note that our production time may vary depending on demand.
- For international shipments, customers are responsible for any duties or taxes incurred.
Your satisfaction is our priority, and we aim to provide a seamless shipping experience. If you have any questions or require further assistance, please don't hesitate to contact us with a quick email contact@shop-elate.com
Elate (a brand of M/s Deva Ecom represented by Deepali Mittal)
US Address:
2 Embarcadero Ctr
San Francisco, CA 94111
United States
Official Registered company details:
Legal Business Name: M/s Deva Ecom
Represented by: Deepali Mittal
Address: C-28, II Floor, RDC, Raj Nagar, Ghaziabad, Uttar Pradesh
Contact: +919953591359
IEC: AATFD1640G
GSTIN: 09AATFD1640G1ZC