Pricing Policy

At Elate (a brand of M/s Deva Ecom represented by Deepali Mittal), we are committed to providing transparent and fair pricing for all our products and services. Our pricing policy is designed to ensure that customers understand the value they receive and the costs associated with our offerings.

1. Competitive Pricing

We strive to offer competitive prices for our products and services while maintaining the highest quality standards. Our pricing is regularly benchmarked against industry standards and competitor prices to ensure that we remain competitive in the market.

2. Clear and Transparent Pricing

We believe in transparency when it comes to pricing. All prices displayed on our website include applicable taxes and fees, so you know exactly what you're paying for. Any additional charges, such as shipping fees, will be clearly communicated before you make a purchase.

3. Value-Based Pricing

Our pricing is based on the value we provide to our customers. We take into account factors such as the quality of our products, the level of customization offered, and the overall customer experience when determining our prices. We aim to offer affordable prices without compromising on quality.

4. Discounts and Promotions

From time to time, we may offer discounts, promotions, or special offers to our customers. These discounts will be clearly advertised on our website, and any applicable terms and conditions will be provided. We may also offer volume discounts for bulk orders or loyalty rewards for returning customers.

5. Price Adjustments

In the event of a pricing error or discrepancy, we reserve the right to correct the price and inform customers of the correction before processing the order. If you have already placed an order at an incorrect price, we will contact you to discuss your options, which may include canceling the order or adjusting the price accordingly.

6. Price Matching

We may offer price matching for identical products sold by our competitors. If you find a lower price for the same product elsewhere, please contact us, and we will do our best to match or beat the price, subject to verification.

7. Pricing Changes

We reserve the right to change prices for our products and services at any time without prior notice. However, any changes to prices will not affect orders that have already been placed and confirmed. We will honor the price at the time of purchase for all existing orders.

8. Contact Us

If you have any questions or concerns about our pricing policy, please don't hesitate to contact us. Our customer service team is available to assist you and provide clarification on any pricing-related matters.

Thank you for choosing M/s Deva Ecom. We appreciate your business and look forward to serving you with integrity and transparency.